Luca Faloni Loyalty Program

Loyalty Tiers

	Silver	Gold	Platinum	Diamond
Lifetime Spend		£ 2.000	£ 5.000	£ 10.000
Points for purchases ⁽¹⁾	3%	4%	5%	6%
Loyalty Gifts		Accessory ⁽²⁾	Shirt ⁽³⁾	Cashmere Jumper ⁽⁴⁾
Early Access to New Products
Access to Personalised Products

(1) % of spent for every GBP100, USD120, CHF115, CAD150 and AUD175 - points calculated after potential refunds (2) Accessory is one product from the following collections: cashmere beanies, leather belts, linen scarves. (3) Shirt is one product from the following collections: brushed cotton, denim, Siena, Oxford, linen shirts. (4) Cashmere jumper is one product from the following collection: 2-ply crew neck, V neck.

FAQ

How do I become a member of the Loyalty Program?

Create an account on our website and you will become a member at the same time. If you already have an account this will be done for you and the tier you are in should now show on your profile.

How do I earn points for the Loyalty Program?

Shop on our website for new additions to your wardrobe whilst being logged in to your account and the points will be added to your balance after 30 days from your purchase.

Why did I not receive Loyalty Points for my last purchase?

It takes 30 days to receive your points and in case of a refund the points will be deducted from your balance. Additionally, please make sure to use the right email address as the points for your purchase will be connected to this email.

Your feedback is precious

Let us know what we could further improve to make your experience with us optimal. Feel free to choose the channel you prefer.

Email Trustpilot Google

explore best sellers