Sales Associate

Responsibilities:

We are looking for experienced Sales Associates to join our new boutique in Marylebone.

This position is for someone who will become a key member of our team, working to offer the best possible customer experience and drive our culture through a premium and welcoming environment.

This role is extremely important in ensuring the highest level of service and happiness to our clients. To do well in this role it will be critical to understand the brand’s values and have a deep knowledge of all our products, materials and the brand’s ethos.

Duties:

    • Welcoming and understanding your client’s needs

    • Offering an immersive experience into the Luca Faloni brand and collection

    • Communicating the Luca Faloni values and brand philosophy to clients

    • Cleverly and effectively cross-selling different product categories

    • Achieving sales objectives and targets

    • Building relationships with local and international clients, ensuring they receive a world- class, luxury service whilst always being personable and diligent

    • Ensuring personal and store presentation reflect the brand’s image

    • Contributing to and assisting with the visual merchandising of the store 

    • Assisting with any e-commerce tasks which may require support

    • Assisting with stock management

Essential Requirements:

    • 1-2 years in a customer service environment, possibly in e-commerce, fashion or retail

    • A charismatic and personable Brand Ambassador with confidence in clienteling and building genuine, long-lasting relationships

    • Organised, detail oriented and good at problem solving

    • Self-starter with an entrepreneurial spirit

    • Positive, interested in fashion, high energy and eager to learn 

    • Italian, Russian and Arabic speaking is desirable but not necessary

    • You must be available to work a minimum of four days a week, including weekdays and weekends

    Benefits:

      • Dynamic and fast paced start-up environment
      • Career opportunity in the company

     

    Apply by sending your CV and cover letter to talent@lucafaloni.com

     

        Applications submitted by recruiters will not be accepted

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