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FREE SHIPPING & RETURNS ON ALL ORDERS

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Shipping Information

We ship worldwide using DHL, to ensure a fast, tracked and safe delivery.

Shipping is always FREE on all orders worldwide

Delivery time:

  • Next day in the UK
  • 1-2 days for US (depending on city)
  • 1-2 days for Europe (depending on country)
  • 2-3 days for Rest of the World

Please note, faster shipping options are available.

If you have any question please write an email to care@lucafaloni.com, we can accomodate special requests and can offer faster delivery when necessary.

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Returns Information

If for any reason you are unhappy with the products or the size, you can return them for a full refund or exchange them within 30 days, the process is EXTREMELY EASY and FREE WORLDWIDE on all orders. In case of exchanges, we will cover the cost of shipping the item back to you.

If you need to make a return or exchange or if you have any question, please send an email to care@lucafaloni.com. We will then organise a DHL pick up at your office or home. You can also make a return or exchange in store.

Once we receive the items, we will credit the payment back to you in two days using the original payment method, or we will ship the new items. We can only accept items that are unworn and unwashed, and with the original packaging materials.

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Contact Information

If you need to get in touch please email us and we will reply immediately


Or you can call us

+442034684710

(Monday to Friday, 9am - 6pm)

Stores Information



You can shop online with free worldwide shipping and returns or visit us in store:

London

107-108 Marylebone High Street, W1U 4RU

192 Piccadilly, W1J 9EU

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Opening Hours:

Monday-Saturday: 10am–7pm

Sunday: 11am–5pm

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New York City

386 West Broadway, 10012, New York

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Opening Hours:

Monday-Saturday: 11am–7pm

Sunday: 12pm–6pm

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Stockholm

Sturegallerian AB, Grev Turegatan 11A-C, 11485, Stockholm

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Opening Hours:

Monday-Friday: 10am–7pm

Saturday: 10am–5pm

Sunday: 12pm–5pm

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Store Events

Prosecco Thursdays | 5-7pm

Saturday Aperitivo | 5-7pm

Personal Shopping Sessions | Every day


Milan - Coming Soon


Receive practical advice and guidance from our experts dedicated to making your shopping experience simpler. Personal Styling is complimentary and available exclusively in our London store.

BOOK PERSONAL STYLING

If you have any questions or special requests, please contact our customer services.

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